Graphic Services


Programs in use:
Adobe Illustrator CS - Macintosh (highest version accepted)

Photoshop CS - Macintosh (highest version accepted)

QuarkXPress 6.5 - Macintosh (highest version accepted)


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Acceptable file formats:
Native formatted vector files produce the best results
(i.e. Illustrator)

.AI (Illustrator Macintosh )

.EPS

.TIFF (see suggestions for file size)

.JPEG (see resolution note)


Please no Bitmap or GIF files, as you will not be happy with the final output. JPEG files are low resolution files.

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Special notes:
Do not pack fonts in suitcases. We cannot access them.

Quark files are accepted but will be converted to Illustrator by the platemaker. The reworking of files and the conversion process can cause text to reflow.

Please indicate the program you used and the file type you saved it as.

Include a color proof of your job or a separated black & white.

Send all linked files and all fonts with your job or there will be a delay in the production process.

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Acceptable media formats:
Zip Disk - 100MB; 250MB

CD ROM

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Suggestions on file sizes (how to figure resolution):

Print quality is directly related to the amount of data, or file size, provided on your disk. We prefer to have the original, native file whenever it is possible. For instance, Adobe Illustrator, an .ai file, PhotoShop, a .psd file, and so on. Vector files work the best for graphic reproduction, as you can save them at any size and they can be enlarged without any distortion or pixellation. That is why it is extremely important to provide us with the original file. However, please do not take a low-resolution bitmap image and export it out as an AI or EPS and think that it will turn your artwork into a vector file. It does absolutely nothing to improve your artwork.
For a TIFF file, it is important to work your files as close to the final output size as much as possible. The closer your file is to the final size, the lower the resolution you need to save it becomes. Please do not send an image that is used for letterhead or business envelopes as a bitmap image at a low resolution and expect that we will be able to blow it up with successful results. The smaller the image is, the higher the resolution you need to save it as. Also, you cannot take a low-resolution image and save it at a higher resolution and expect this will correct the problem. If your original artwork is of low quality, increasing the dpi will not help it. All it will do is increase the production time and cost of completing your project.

We realize a large file is not always available but we need to make you aware of the complications in print quality that may occur as a result from smaller files.

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Sending your files:
For compressed e-mail files it is better to compress your files, we use Stuffit Deluxe and can open a .sit or .sea file. We can also access Zip files. We do not have disk doubler and cannot open those compressed files unless saved as a self extracting archive.

E-mail:(Limited to 2 MB or smaller)
Some customers e-mail their work to us. Be advised that there are limitations to this method. It is best to compress a folder containing all of your work with Stuffit, this will keep the integrity of your files. There is a limit to the file size that can be sent to us intact. Sometimes the e-mailed files arrive in a condition that we cannot use or that we are not able to open. We highly recommend that you overnight the disks and artwork directly to our office instead of using e-mail. Vector files e-mail the best, always compress the files. Properly sized raster files are usually too big to e-mail with success. Please overnight everything when possible. Also, please do not ask us to go to your website and download your logo. Almost all logos on the Internet are GIF, and are not suitable for graphic reproduction. Please speak to your Sales Rep before emailing and they will provide you with our direct email address.

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Important for your job:
Include PMS callouts on the proof. Please include the contact name and telephone number in your e-mail or overnight package.

If you are not sure which file types or programs are the best suited for your particular requirement, feel free to call our Graphics Department at 845-255-4281. We will make recommendations.


For PC files always call us first, before sending any files.